Contact us — 1861 Flatbush Avenue, Brooklyn, NY
Contact us
Call, write, or come by. A person answers — we do not put you through a menu.
Call us
Questions about equipment, coverage, an order already placed — this is the number.
We speak English, Spanish and Russian.
Come by
1861 Flatbush Avenue
Brooklyn, NY 11210
Monday to Saturday, 9 a.m. to 5 p.m.
Pickup is available here, including for equipment too large to ship. Call ahead so we have it ready for you.
Good for questions and quotes. Please do not email prescriptions or insurance details — use the fax or the request form instead.
For prescribers
Fax: (718) 554-7788
Send the patient's demographics, the prescription and the chart notes supporting it. Call (718) 735-3400 if anything is unclear — we would rather sort it out before the order than after.
Insurance questions
If you want to know whether your plan covers a particular item, you do not need to call — send a request and we will check your benefits and come back to you. There is no charge for asking.
How insurance works or read the common questions
Where we deliver
Large equipment — hospital beds, wheelchairs, patient lifts, oxygen concentrators — we deliver and set up across the five boroughs of New York City. Outside the city, pickup from Flatbush Avenue may still be possible; call and we will work it out.
Everything else ships anywhere in the United States.