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Medicaid Coverage for Custom Orthotics

Obtaining custom orthotics through Medicaid in New York State and New York City involves understanding the coverage specifics and following a structured process to ensure eligibility and proper reimbursement.

Medicaid Coverage for Custom Orthotics

In New York State, Medicaid provides coverage for durable medical equipment (DME), which includes custom orthotic devices, when deemed medically necessary. To qualify, a licensed healthcare provider must assess the patient's condition and determine that custom orthotics are essential for treating or managing a specific medical issue. It's important to note that coverage policies can vary, so consulting with a Medicaid representative or reviewing the state's Medicaid guidelines is advisable.

Steps to Obtain Custom Orthotics

Consultation with a Healthcare Provider

Schedule an appointment with a licensed physician or podiatrist to evaluate your condition. If they determine that custom orthotics are medically necessary, they will provide a prescription.

Choosing a Medicaid-Approved Provider: 

Identify a medical supplier or orthotics provider in New York that accepts Medicaid. Ensure they are authorized to dispense custom orthotic devices under Medicaid coverage. TaskSupply is one such representative.

Documentation Submission

Work with your healthcare provider and the orthotics supplier to compile all necessary documentation, including the prescription, medical records, and any required Medicaid forms. This may involve completing specific forms and providing supporting documents as outlined by Medicaid.

Fitting Appointment

Once your documentation is approved, schedule a fitting session. Depending on the provider's procedures, a certified orthotist may visit you for the fitting, or you may need to visit our office. During this session, precise measurements of your feet will be taken to create custom orthotics tailored to your needs.

Receiving the Orthotics

After the fitting, the custom orthotics will be fabricated. Upon completion, you will receive your personalized orthotic devices, along with instructions for proper use and care.

Important!

Medical Necessity: Medicaid requires that custom orthotics be medically necessary. Ensure that your healthcare provider's documentation clearly justifies the need for custom orthotics to manage your medical condition.

  • Provider Verification: Confirm that both your healthcare provider and orthotics supplier are enrolled with New York Medicaid to guarantee coverage.

  • Prior Authorization: Some orthotic devices may require prior authorization from Medicaid. It's essential to verify this requirement with your provider and obtain approval before proceeding.

  • Cost and Coverage: While Medicaid covers custom orthotics deemed medically necessary, be aware of any potential co-payments or limitations. Review your Medicaid plan details or consult with a Medicaid representative for specific information.

By adhering to these steps and ensuring thorough communication with your healthcare provider and orthotics supplier, you can successfully obtain custom orthotics through Medicaid in New York State and New York City.

Fill out the registration form to order custom orthotics from Task Supply